1Delete inside the app
The fastest way is directly from the SlothEdu app:
- Open SlothEdu and sign in to your account.
- Go to Profile → Settings.
- Tap Delete account and confirm.
2Request deletion by email
If you can no longer sign in or have uninstalled the app, fill in the form below. It prepares an email to [email protected] in your mail app, and you only need to press Send.
For children's accounts, a parent or legal guardian may submit the request on the child's behalf.
3What data is deleted
| Data | What happens |
|---|---|
| Account details (name, username, email/phone, password) | Permanently deleted |
| Profile picture and profile information | Permanently deleted |
| Learning progress, results, attendance, homework | Permanently deleted, unless your learning centre is legally required to keep academic records |
| Push notification (FCM) token and device data | Permanently deleted |
| Support messages | Deleted within 12 months |
| Backups | Overwritten automatically within 30 days |
Anonymised, aggregated statistics that can no longer identify you may be kept. We may keep a minimal record of the deletion request itself where the law requires it.
4What happens next
- We receive your request and may contact you to verify your identity.
- Your account is deactivated right after verification.
- All associated personal data is permanently deleted within 30 days.
- We send you a confirmation email once deletion is complete.
Want to delete only part of your data rather than the whole account? Email us at [email protected]. See the Privacy Policy for all your rights.